Money Back/Packaging Reprint Satisfaction Promise
We promise 100% satisfaction with the print, cut and score of our packaging.* If your packaging order does not match your final approved proof based on the submitted artwork, we stand behind our promise by offering you a refund or reprint of that packaging order. If the packaging you receive does not meet your expectations, please contact us immediately at 1-844-967-2743 so that we can identify the problem and run a re-print of the order.
This promise covers the quality of the production and materials and does not cover spelling or other errors that are included in the text or artwork submitted by the customer. Customers are responsible for submitting and approving print-ready files and proofs.
*Please note: For spot color in your artwork, please use the PMS Solid Coated reference guide. Due to computer monitor calibration, slight color variation may occur. If this happens, it is not part of the money back/packaging reprint satisfaction promise.